Charter One Online Banking

charter-one-bank-is-now-citizens-bank-logoCharter One bank is now operated by Citizens Bank after a 2004 acquisition. It first started in 1934 and was headquartered in Cleveland, Ohio. The two banks are now re-branded to Citizens Bank completely.

Customer Service Telephone

1 (800) 922-9999

Online Banking Login

For detailed step by step instructions on How to Login to your Charter One Bank account How to Log In 1. Go to the bank homepage. 2. Enter your user ID and password. 3. Click “Log In.” You can now: • Transfer funds • Manage your account • Pay bills • Order checks How to Enroll 1. Go to the bank home page. 2. Click “Log in to Enroll.” 3. Provide the required information and create a username and password

Routing/Wiring Instructions

How to Wire Money For Domestic Wire – Up to 24 Hours for Processing • Bank Name • Routing Number • Address of Bank • Creditor’s Name • Creditor’s Account Number For International Wire – Up to 7 Days for Processing • Swift Code – CTZIUS33 • Routing Number • Customer’s Name • Customer’s Account Number

 Routing Number  Swift Number 11500120 CTZIUS33

Branch Locations And Opening Hours
Mon-Fri: 8:00AM – 7:00PM, CT
Sat: 9:00AM – 5:00PM, CT


Routing number