Wells Fargo vs Citizens Bank

Total Assets

$1.8 billion

Wells Fargo

$225.0 million

Citizens Bank

Digital Banking

4.1/5

Wells Fargo

4.2/5

Citizens Bank

Customer Service

4.0/5

Wells Fargo

4.2/5

Citizens Bank

Best Savings Rate

0.03%

Wells Fargo

0.10%

Citizens Bank

Detailed Comparison

Wells Fargo
Citizens Bank
Total Assets
$1.8 billion
$225.0 million
Customer Satisfaction
3.9/5
4.1/5
Digital Banking Score
4.1/5
4.2/5
Fees Rating
3.6/5
3.2/5
Customer Service
4.0/5
4.2/5
Mobile App Rating
4.2/5
4.3/5
Number of Branches
5200
1100
ATMs Nationwide
13000
3000
Established
1852
1828
FDIC Insured
Mobile App Available
Online Banking

Checking Account Comparison

Wells Fargo Checking Accounts

AccountMonthly FeeMin BalanceOverdraft Fee
Wells Fargo Everyday Checking$10$0$35

Citizens Bank Checking Accounts

AccountMonthly FeeMin BalanceOverdraft Fee
One Deposit Checking$10$0$35

Savings Account Comparison

Wells Fargo Savings Accounts

AccountAPYTypeMonthly Fee
Way2Save Savings0.03%Savings$3

Citizens Bank Savings Accounts

AccountAPYTypeMonthly Fee
One Deposit Savings0.10%Regular$5

APY Comparison

Annual Percentage Yield (APY) shows the effective annual yield accounting for compound interest. Higher APY means more earnings on your deposits. Rates are accurate as of 4/3/2026 and may change based on market conditions.

Credit Card Comparison

Wells Fargo Credit Cards

CardAnnual FeeAPR RangeRewards
Wells Fargo Cash Wise Visa
Cash Back
No annual fee14.99% - 24.99%1.5% cashback

Citizens Bank Credit Cards

CardAnnual FeeAPR RangeRewards
Cash Back Plus
Cash Back
No annual fee16.99% - 26.99%1.8% cashback
$150 cash back

Mortgage Comparison

Wells Fargo Mortgage Products

Mortgage TypeInterest RateAPRTerm
30-Year Fixed4.00%4.13%30 years

Citizens Bank Mortgage Products

Mortgage TypeInterest RateAPRTerm
30 Year Fixed6.35%6.50%30 years

Rate Information

Mortgage rates are subject to change based on market conditions and individual financial profiles. APR includes the interest rate plus other costs such as origination fees, discount points, and other closing costs. Contact each lender for personalized quotes based on your specific situation.

Strengths and Weaknesses

Wells Fargo

Strengths

  • Excellent digital banking experience
  • Larger branch network
  • More ATM locations

Weaknesses

  • Higher fees compared to competitors
  • Lower savings account rates

Citizens Bank

Strengths

  • High customer satisfaction rating
  • Excellent digital banking experience
  • Superior customer service
  • More competitive fee structure
  • Higher savings account rates

Weaknesses

  • Smaller branch network
  • Fewer ATM locations

Which Bank is Right for You?

Choosing between Wells Fargo and Citizens Bank depends on your specific banking needs and preferences. Here's a quick guide to help you decide:

Choose Wells Fargo if you value:

  • Access to more physical branch locations
  • Wider ATM network

Choose Citizens Bank if you value:

  • Higher overall customer satisfaction
  • Better digital banking experience
  • Lower fees and account costs
  • More responsive customer service
  • Higher interest rates on savings

Customer Profile Considerations

Wells Fargo might be better for:

  • • Customers who prefer in-person banking
  • • Tech-savvy customers

Citizens Bank might be better for:

  • • Fee-conscious customers
  • • Savers looking for higher yields
  • • Tech-savvy customers

Ready to Open an Account?

Compare specific account options from these banks

Rate Comparison Tools

Use our comparison calculators to see which bank offers better returns on your deposits or lower costs on loans.

Compare Rates

Read User Reviews

See what actual customers are saying about their experiences with these banks.