CIBC Online Banking

The largest merger of two chartered banks in Canadian history happened on June 1, 1961 — The Canadian Bank of Commerce (established 1867) and the Imperial Bank of Canada (established 1875) merged to form the Canadian Imperial Bank of Commerce (CIBC). Our bank has a rich history of helping people, businesses, and communities in Canada and around the world grow and prosper.

Customer Service Telephone

Banking support

Get help with day-to-day banking, CIBC Online Banking® and the CIBC Mobile Banking® App.Call CIBC Telephone Banking:

 1-800-465-2422            (Canada and the U.S.)

 1-902-420-2422   (Elsewhere)

Credit card support

For help with transactions, credit limit increases and more.Call CIBC Credit Card Services:

1-800-465-4653          (Canada and the U.S.)

  1-514-861-4653  (Elsewhere)

Additional support

Lost your credit card? If your credit card is lost or stolen, report it and request a replacement card through CIBC Online Banking or the CIBC Mobile Banking App.

Or, call us at:

1-800-663-4575           (Canada and the U.S.)

 1-514-861-9898    (Elsewhere)

Online Banking Login

Capital City Bank offers its customers a full range of financial services online for free. If you don’t know how to login or enroll, follow the steps in order to do it.

Video For Register for CIBC Mobile Banking and CIBC Online Banking

Routing/Wiring Instructions

In order to send a wire transfer through CIBC Bank, you will need to provide them with the following information:

  • Full name of beneficiary
  • Address of branch
  • Account number
  • Transit number
  • Institution number
  • SWIFT/BIC number
  • IBAN number/routing number

A SWIFT or BIC code is a unique set of numbers and letters that identifies a specific bank.. An IBAN is an International Bank Account Number or “routing number” that is also a unique set of digits and letters that identifies your specific account. In Europe, wire transfers are generally facilitated by BIC or IBAN, whereas in, say, the United States, they primarily use SWIFT. You will need to contact the receiving bank to determine which specific codes you will need to provide CIBC Bank with.

 Routing Number  Swift Number 071006486 CIBCCATTXXX

Branch Locations And Opening Hours

Hours of Operation:
Monday to Friday: 7:00 am to 12:00 am ET
Saturday and Sunday: 9:00 am to 6:00 pm ET

Full-service telephone banking 24 hours a day, 7 days a week.


Routing number